FAQs

Question 1

What is the expiration date of my computing power points?

Accepted Answer

Computing power points activate immediately after payment. Their validity period varies based on the plan you've purchased. If you've bought multiple point packages, the computing power points accumulate during their respective validity periods. We recommend planning your usage time carefully to maximize the value of your points.

Question 2

What is the logic for WeShop's pricing?

Accepted Answer

The high cost and scarcity of GPUs have had an impact on AI training, inference, and generation. However, WeShop AI provides an affordable and accessible solution.
The high price of GPUs is due to their specialized design units, high-speed memory, and complex hardware and cooling systems. Additionally, the demand-driven GPU market has led to supply-demand imbalances, further driving up prices and resulting in scarcity. In comparison, WeShop's billing rules are based on AI computing power, allowing users to utilize AI computing services at lower costs.
WeShop's consuming standard is: ⚛️ 10 computing power points ≈ generate 1 image. This means that users can use WeShop's AI computing power services at a relatively lower cost without having to worry about the expensive and scarce purchase and maintenance of GPUs. AI computing power plays an important role in WeShop's tools, empowering users to perform other tasks and enjoy benefits such as image generation, rendering, downloading, and community participation.

Question 3

Can I customize the number of generated images myself?

Accepted Answer

Yes. You may adjust the number of images generated by clicking 'setting' icon on the bottom right. Default is set to four images.

Question 4

How to write prompt?

Accepted Answer

For positive prompt: describe the desired elements of the image.
For negative prompt: describe the elements that you do NOT want in the image.

Question 5

What is the difference between "Free Creation" and "Refer to Original" in customization section?

Accepted Answer

In customization section, you can choose between "Free Creation" or "Refer to Original":
Free Creation: AI will generate freely without considering the background and style of the original image.
Refer to Original: AI will generate while considering the background and style of the original image.

Question 6

What is a mask image?

Accepted Answer

A mask image refers to a PNG format image that users can create by manually using Photoshop or other tools to remove unwanted regions (requires proficient use of Photoshop, we do not recommended this for beginners). The transparent areas of the image should represent regions that do not need to be retained. Uploading Mask images can be used as an alternative to the online selection tool.

Question 7

When editing the selection area and encountering issues with multiple feet/shoes in the generated images, what can be done?

Accepted Answer

You can try selecting the ground along with the shoes, which can help improve the issue of multiple feet/shoes.

Question 8

What are the requirements for the uploaded original images?

Accepted Answer

The size should not exceed 10MB, the aspect ratio should be less than 2, and the format does not support GIF files.

Question 9

Where can I find the 4K high-definition downloads?

Accepted Answer

Hover your mouse over the preview of the generated image and click on the 4K icon in the bottom left corner to download.

Question 10

Which web browser should I use to use WeShop AI?

Accepted Answer

For optimal performance and compatibility with WeShop AI, we recommend using modern web browsers such as Google Chrome, Microsoft Edge, or Safari. These browsers are frequently updated and provide robust support for the latest web technologies.

Question 11

"Error occurred during AI generation, points will be refunded; please try again" when operating a task. Does this temporary server outage mean I will lose points?

Accepted Answer

Absolutely not! Points are deducted immediately when clicked, but we will automatically refund them right away. To see the refund displayed, you need to refresh the page or go to my points page - you can see the refund on both.
We would like to inform users that they need to use the latest version of the browser to ensure the proper functioning of our product. If they experience any issues with our product's performance, we recommend trying a different browser as a troubleshooting step.

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