Prepare Before Deleting Your Account
Make sure you are signed in to the account you intend to delete. Download any images, videos, or other results you want to keep before proceeding.
If you want to stop future subscription renewals, complete the cancellation workflow for the platform where you purchased your plan before proceeding:
- Website or mobile website subscription.
- Apple App Store or Google Play subscription.
- Shopify subscription.
Step 1: Open Your Profile Menu
On the WeShop AI website, click your profile avatar in the upper-right corner, beside My Workspace. Check that you are using the intended account.
Step 2: Select Delete Account
Choose Delete Account from the account menu. In the interface shown below, it appears beneath Update Email and above Sign Out.

Step 3: Review and Follow the On-Screen Instructions
Read the deletion notice and any requirements shown by the website. Complete the confirmation steps displayed only if you want to proceed. Check the result or status message shown after submitting the action.
Questions About Your Data
For information about retention, deletion scope, or personal-information requests, read Image and Content Privacy and the Privacy Policy.
If you cannot find Delete Account, encounter an error, or need clarification about a request, email hi@weshop.ai with your account email, the step where you need help, and the message or screenshot shown by the website.
