Cancel Your Subscription on the Web
Step 1: Open the Pricing Page
Sign in to WeShop AI, then select Pricing in the top navigation. This opens the page where you can view and manage your current subscription.
Step 2: Select Cancel
At the top of the Pricing page, find My Subscription Plan. Review the plan and renewal details, then select Cancel on the right.
Step 3: Review the Cancellation Message
A confirmation window will show the date through which your plan remains available. Check this date before continuing. To leave without making changes, select Cancel in the popup.
Step 4: Confirm the Cancellation
Select Confirm to complete the request. Your subscription will not renew automatically when the current billing period ends.
Cancel Your Subscription on the Mobile Web (H5)
Step 1: Open Subscription Management
Open WeShop AI on the mobile web and tap My in the bottom navigation bar. On the My page, find and tap Subscription Management.
Step 2: Tap Cancel
On the Subscription Management page, you can view your current subscription plan, renewal date, points balance, and payment options.
Tap Cancel next to Update Payment to start the cancellation process.
Step 3: Confirm the Cancellation
A confirmation window will appear after you tap Cancel. Review the cancellation notice, then tap Confirm to complete the cancellation.
Your subscription will remain active until the end of the current billing period, but automatic renewal will be turned off.
What Happens After You Cancel?
- Your current plan remains active until the end of the paid billing period shown in your account.
- You can continue using the plan features and benefits available to your account during the remaining active period.
- Automatic renewal is disabled, so no new subscription charge should be created for the next billing period.
- You may reactivate your subscription before it expires, if the option is available.